Frequently asked questions

Here are the most frequently asked questions about water recycling.


  • Why recycle water?

    Water recycling generates significant cost savings, greatly reduces the amount of potable water consumed, helps achieve green building certifications, encourages compliance with regulations, reduces the amount of wastewater discharged, and creates a stable, reliable supply for irrigation or certain industrial processes.

  • Can it be hazardous to the health of humans and animals to use recycled water inside or outside a building?

    Although recycled water is always considered unfit to drink, the water produced with AQUARTIS systems installed and serviced in accordance with the manufacturer’s instructions is safe and does not pose any health hazard to humans or animals in a building. AQUARTIS systems that use recycled water for applications likely to involve contact with humans or animals feature an advanced water treatment process that generates high-quality, colorless, and odorless recycled water compliant with NSF-350, the industry’s most widely recognized international standard.

  • Do AQUARTIS systems all use the same water treatment process?

    Because all AQUARTIS systems are designed to recycle water from a specific source and for specific applications, they each have a unique water treatment process designed to produce the required water quality while being the most economical, efficient and energy efficient.

  • What can I do with the recycled water my system produces?

    Important fact: Recycled water is always considered unsafe to drink. The water produced is generally used for toilet flushing, outdoor irrigation, laundry, vehicle washing, household cleaning, and a variety of industrial applications. Depending on the regulations in force in your community, in some cases the use of recycled water may be restricted. Contact us for details.

  • In Quebec can recycled water from an AQUARTIS system be discharged directly outside?

    If the building is not connected to a sewer system, Quebec regulations specify that the water must first pass through septic equipment certified by Bureau de normalisation du Québec (BNQ). Because AQUARTIS technology was developed primarily to recycle water and not as a substitute for septic equipment, our systems do not have that certification and therefore cannot be used for that purpose.

  • Why is it important to hire professionals for all my water recycling projects?

    There are many benefits to recycling water. However, it is important to keep in mind that recycled water is not safe to drink and that if your recycling system is not designed by professionals, the risks to users’ health can be significant. Wherever recycled water comes from and whatever it is used for, safety and reliability must always come first to avoid health risks and failures. Trust the experienced professionals at AQUARTIS. Contact us to discuss your project.

  • Don’t water recycling systems take up too much space in a dense urban area?

    As a designer and manufacturer, AQUARTIS has the ability to provide flexible, modular recycling systems that can be installed in basements, on rooftops, or outdoors underneath green spaces or parking lots. Contact us to discuss your project and find out what will work for you.

  • What is greywater?

    This is soiled water from the drainage of bath tubs, showers and bathroom sinks.

  • What is mixed wastewater?

    This is usually all the wastewater discharged by a residential or commercial building. In addition to containing greywater, mixed wastewater includes blackwater from the drainage of toilets, urinals, kitchen sinks, clothes washers, floor drains, etc.

  • What is rainwater?

    Rainwater collected by gutters and roof drains. In some cases, the water captured by the drains outside can also be recycled.

  • What is industrial water?

    This is wastewater from industrial, agricultural or other sources. We can perform its characterization and propose a suitable system.

  • How does the plumbing system in a building need to be configured to allow for greywater recycling?

    Because greywater comes only from bath tubs, showers, and bathroom sinks and does not include blackwater, the building must have a dual drainage system to separate greywater and blackwater at the source. Showers, bath tubs, and bathroom sinks should drain into a shared plumbing network that sends greywater to the recycling systems. Wastewater from toilets, kitchen sinks, washing machines, dishwashers, and floor drains should be connected to a shared plumbing network that sends blackwater directly to sewers or septic equipment.

  • Should I wait until I plan to renovate my workplace bathroom before installing INTELLO® technology?

    No. INTELLO® technology is the only system on the market that can be easily installed in an existing bathroom without the need for renovations.

How to get started
with water recycling?

Want to start recycling water?

  • Reduce your operating costs
  • Safeguard your water supply
  • Manage water responsibly

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